All terms

    Operations

    Rate Confirmation

    The rate confirmation is the written contract between a broker and a carrier for a specific load, listing pickup, delivery, rate, and accessorials.

    The rate confirmation, or 'rate con,' is the operational contract for a single load. It supersedes the broker-carrier agreement for any load-specific terms. Always read for: free time (detention threshold), accessorial schedule, fuel surcharge program, payment terms, and any layover or TONU clauses.

    Signed rate cons are required by most factors before they'll advance. Many disputes (detention, layover, TONU) hinge on language buried in a rate con that the dispatcher didn't flag.

    Run compliance & dispatch in one place

    Hayes combines a DOT-aware ATS, dispatch, EDI, and document compliance — built for carriers who don't want five logins.

    Related terms