Compliance
ISO 9001 (Quality Management)
ISO 9001 is the international standard for quality management systems. Carriers use it to win enterprise contracts and reduce process risk.
ISO 9001 defines requirements for a quality management system: documented processes, management review, internal audits, corrective and preventive actions (CAPA), supplier control, and continual improvement.
For trucking, ISO 9001 increasingly comes up in RFPs from automotive, aerospace, and DoD shippers. Implementing it doesn't require enterprise resources — most carriers under $10M revenue certify in 6-9 months with a documented QMS, internal audit program, and one management review per year.
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Related terms
Compliance
DOT Number
A DOT number is the unique identifier the FMCSA assigns to every interstate commercial motor carrier in the United States.
Safety
CSA (Compliance, Safety, Accountability)
CSA is the FMCSA's safety scoring program. It rolls roadside inspections and crashes into seven BASIC categories that shape audits and insurance.