For shippers
Hayes Shipper Portal gives your customers a branded self-serve dashboard for tendering, tracking, POD access, and invoice visibility — no EDI investment required.
−72%
drop in inbound 'where's my load?' calls
−6 days
average DSO reduction with self-serve POD access
0
EDI VAN fees
“Where's my load?” emails
Your dispatcher spends an hour a day answering shipper status questions that should be self-serve.
Rate cons over email
Lost attachments, version disputes, manual data entry on both sides.
POD chase-down
Receivables sit because nobody on the customer side knows where the signed BOL is.
Token-secured shipper portal
Send a branded link — your customer sees only their loads, in-transit GPS, docs, and invoice status.
Self-serve load tendering
Customers create tenders with required fields, accessorial selection, and contracted-rate validation.
Live tracking
ELD-driven geofence updates render as a public tracking page the shipper's logistics team can share with their customer.
POD + invoice in one place
Signed BOL, scale tickets, and invoice all hang off the load record. No more email forwards.
Do customers need a login?
No. They get a tokenized link scoped to their account. You can also enable a full login for accounts with multiple users.
Can we white-label it?
Yes — your logo, colors, and domain. Customers see your brand, not Hayes.
What about EDI shippers?
Hayes still does EDI 204/214/990/210 for shippers who need it. The portal is for the rest.
30-minute demo with someone who runs loads — not a sales-by-numbers SDR.